Privacy Policy

Effective Date: June 24, 2026

Andux Aquatics Pools & Spas (“Andux Aquatics,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us through our website, www.anduxaquatics.com (the “Site”).

This Privacy Policy explains how we collect, use, disclose, and protect information obtained through the Site, including when you contact us, request an estimate, submit information through a form, or otherwise interact with us online.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Information You Provide to Us

When you submit information through our Site, call us, email us, or otherwise contact us through online forms, we may collect information such as:

Your name
Email address
Phone number
Property address or project address
City, ZIP code, or service location
Details about your pool, spa, remodel, resurfacing, paver, enclosure, or outdoor living project
Photos, files, or other information you choose to submit
Any other information you voluntarily provide to us

B. Information Collected Automatically

When you visit our Site, we may automatically collect certain technical and usage information, including:

IP address
Browser type and version
Device type
Operating system
Referring website
Pages visited on our Site
Date and time of visit
Time spent on pages
Clickstream and interaction data
General location information derived from IP address

C. Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to help operate the Site, understand website traffic, improve performance, remember preferences, and support our marketing efforts.

These technologies may collect information about your browsing activity on our Site and, in some cases, across other websites and platforms depending on the tools we use.

2. How We Use Your Information

We may use the information we collect for business and commercial purposes, including to:

Respond to inquiries and communicate with you
Schedule consultations, showroom appointments, site visits, and estimates
Provide information about our services, projects, and availability
Prepare proposals, quotes, or project-related communications
Process and follow up on service requests
Improve our Site, services, and customer experience
Monitor Site performance, traffic, and analytics
Send marketing or promotional communications, where permitted by law
Maintain internal records and business operations
Detect, prevent, or address fraud, misuse, security issues, or technical problems
Comply with legal obligations and enforce our rights, policies, and agreements

3. How We May Share Information

We do not sell your personal information for money. We may share information in the following circumstances:

A. Service Providers and Vendors

We may share information with third-party vendors, contractors, consultants, or service providers who help us operate our business or Site, such as:

Website hosting providers
Website developers or IT support providers
CRM, scheduling, or contact form platforms
Email and marketing service providers
Analytics providers
Advertising or remarketing platforms
Financing or payment-related service providers, if applicable

These parties are permitted to use information only as reasonably necessary to provide services to us or as otherwise allowed by law.

B. Business Operations and Project Support

If needed to respond to your request or perform our services, we may share information internally or with subcontractors, suppliers, designers, or other parties involved in estimating, scheduling, planning, or completing a project.

C. Legal Compliance and Protection

We may disclose information if we believe it is necessary to:

Comply with applicable law, legal process, court order, or government request
Protect our rights, property, safety, or security
Protect the rights, property, safety, or security of customers or others
Investigate fraud, abuse, or violations of our policies

D. Business Transfers

If Andux Aquatics is involved in a merger, acquisition, restructuring, sale of assets, financing transaction, or similar business transfer, information may be transferred as part of that transaction.

4. Cookies, Analytics, and Advertising

Our Site may use third-party tools and technologies such as analytics and advertising services to understand how visitors use the Site and to improve marketing performance.

These tools may use cookies, pixels, and similar technologies to collect information about your device and interactions with the Site.

Depending on the services we use, these third parties may include, for example:

Google Analytics
Meta / Facebook Pixel
Instagram or social media integrations
Other analytics, scheduling, CRM, or advertising tools

You can usually manage cookie preferences through your browser settings. Please note that disabling cookies may affect certain Site functionality.

If your Site uses a cookie consent banner or preference tool, you may also manage certain preferences there.

5. Email and Marketing Communications

If you contact us, request information, or otherwise provide your contact information, we may send you service-related communications and, where permitted, marketing or promotional messages about our services, updates, or offers.

You may opt out of marketing emails at any time by:

Clicking the “unsubscribe” link in the email, if available; or
Contacting us using the information in the “Contact Us” section below.

Even if you opt out of marketing messages, we may still send you non-marketing communications related to your inquiry, estimate, project, appointment, or ongoing business relationship.

6. Third-Party Links and Platforms

Our Site may contain links to third-party websites, financing portals, social media platforms, or other external services that we do not own or control. This Privacy Policy does not apply to those third-party websites or services.

We encourage you to review the privacy policies of any third-party websites, financing platforms, social media platforms, or other services you access through links on our Site.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to help protect the information we collect from unauthorized access, use, alteration, or disclosure.

However, no website, online transmission, or storage system can be guaranteed to be 100% secure. Accordingly, we cannot guarantee absolute security of your information.

8. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Respond to inquiries
Provide estimates, proposals, and services
Maintain business and project records
Comply with legal, tax, insurance, accounting, or recordkeeping obligations
Resolve disputes and enforce our agreements

We may also retain certain information as required or permitted by law.

9. Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children through the Site. If you believe a child has provided personal information to us through the Site, please contact us so we can review and address the issue.

10. Your Choices and Requests

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information, such as the right to request access to, correction of, or deletion of certain personal information we maintain about you, subject to applicable exceptions.

To make a privacy-related request, please contact us using the information below. We may need to verify your identity before responding to certain requests.

Please note that certain information may be retained as necessary to comply with legal obligations, complete transactions, enforce agreements, or protect our business and records.

11. Florida Residents / U.S. Privacy Notice

If you are a resident of a state that provides specific privacy rights under applicable law, you may contact us to request information about the personal information we collect and how we use it, subject to applicable limitations and exemptions.

We will review and respond to requests as required by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or other operational needs.

When we update this Privacy Policy, we will revise the “Effective Date” at the top of this page. Your continued use of the Site after any update constitutes acceptance of the revised Privacy Policy to the extent permitted by law.

13. Contact Us

If you have questions about this Privacy Policy or would like to contact us regarding your information, please contact:

Andux Aquatics Pools & Spas
Website: www.anduxaquatics.com
Email: info@anduxaquatics.com
Phone: 813-439-9165
Mailing Address: 5261 Ehrlich Rd.

Tampa, FL 33624

Financing and Third-Party Application Services

If you choose to apply for financing or submit financing-related information through links, embedded forms, or third-party platforms made available through our Site, your information may be collected directly by the financing provider or platform and governed by that third party’s privacy policy and terms. We encourage you to review

Text Messaging and SMS Communications

If you provide your mobile phone number to us, you consent to receive calls and text messages from us related to your inquiry, estimate, appointment, project, or customer service. If you separately opt in to marketing texts, you may also receive promotional messages. Message and data rates may apply. You may opt out of marketing text messages at any time by following the instructions provided in the message or by contacting us directly.